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Team Leading 1 – Basic skills

"The leader is the first who should behave the way he or she preaches," or in accordance with the company's business standards and the expectations of its team members."

Who is the workshop intended for?

Training is intended for anyone who has recently come to the position of team leader or department manager and should organize the job and motivate others to achieve results. It is also intended for those who already lead people and want to reconsider and improve their leadership practice and have not had the chance for a structured acquisition of the knowledge and skills needed for long-term successful work after switching from an operative to a leadership function.

Training objectives

The basic goal of the training is to clearly define the leadership role, responsibilities and positions and then provide knowledge on the key components of the leadership role: planning and organizing work, presenting expectations (delegating, setting goals), motivating team members, tracking their results, and delivering feedback on performance. An important purpose of the training is to enhance the skills of self-management and the communication skills of the key players in leading and motivating the team.

Workshop content

  • Expectations and myths about leaders – creating motivation for work
  • Key differences between an excellent expert and an excellent leader
  • A leader as a model – managing yourself before managing a team
  • Dynamics of team and group development – models and implications for work
  • Evaluation of the communicative style of the student – individual profile and goals
  • “I-messages” and an assertive sentence – for delegating, transmitting information and responding to challenging situations
  • Non-verbal, sub-verbal and verbal aspects of communication – energy management and clear messages from the leader
  • Guidelines for quality delegation of team tasks
  • SMART model for shaping goals – goals as motors and guides
  • “Too much time trap” and active listening as a pillar of successful communication, problem solving and relationship building in the team
  • Targeted communication techniques for leadership – “small secrets of the great masters”
  • Motivators and de-motivators in the team – the basic principles of motivation
  • The role of the leader as a motivator – What do I do, what more can I do?
  • The importance and purpose of timely giving/receiving feedback
  • Rules and skills to provide effective feedback
  • Setting up own concrete goals for development in this area.