Internal Communication

Who is the workshop intended for?

The training program “Internal Communication” is intended for employees and team leaders who need improvement in mutual communication or communication amongst teams.

Training objectives

The training program aims to improve communication between other colleagues for either your and/or other departments. Participants will learn who are internal clients and what is good care for internal clients, why conflicts occur in organizations, what to expect from their colleagues in other teams and departments, what are the real conflicts of interest between you and other teams and departments in your organization, how to achieve quality communication with colleagues within the company.

Workshop content

• poor care for internal users
• How to improve the care of internal customers?
• How does your organization work?
• “Relationship map”
• Why can’t people deal with others?
• conflict model
• demolition of silos
• expectations test
• silo demolition tips
• conflicts of interest
• recognition
• The mechanisms we use to resolve such conflicts of interest
• Start doing things right
• action plan

DURATION: ONE DAY TRAINING PROGRAM

Business Communication

Internal communication