{"version":"1.0","provider_name":"Anglo-Adria","provider_url":"https:\/\/anglo-adria.com\/en\/","author_name":"Monika","author_url":"https:\/\/anglo-adria.com\/en\/author\/monika\/","title":"Managing Client Complaints - Anglo-Adria","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"9EBAHtSLpj\"><a href=\"https:\/\/anglo-adria.com\/en\/workshop\/managing-client-complaints\/\">Managing Client Complaints<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/anglo-adria.com\/en\/workshop\/managing-client-complaints\/embed\/#?secret=9EBAHtSLpj\" width=\"600\" height=\"338\" title=\"&#8220;Managing Client Complaints&#8221; &#8212; Anglo-Adria\" data-secret=\"9EBAHtSLpj\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/anglo-adria.com\/wp-content\/uploads\/2017\/04\/IKONE-28-1.png","thumbnail_width":414,"thumbnail_height":414,"description":"Managing Client Complaints The training program\u00a0&#8220;Managing Client Complaints&#8221;\u00a0is primarily intended for sales staff, sales managers and people who come into contact with clients and respond to their inquiries. The main goal of the training is to raise the level of self-confidence of the participants in the context of providing adequate and sophisticated responses to the [&hellip;]"}