Effective collaborative communication

Who is the workshop intended for?

The training program “Effective Collaborative Communication” is intended for all employees who want to improve their communication skills, those who want to understand and improve their communication style, and learn how to most effectively adapt to the different communication styles of others.

Training objectives

The goal of the training program is to improve communication with colleagues from your own and other departments. The goal is to raise the level of awareness of oneself, the interlocutors and the context of the conversation, one's own behavior and the results it leads to, and to further develop the competence of forming clear messages, quality listening and concrete communication skills for different situations.

Workshop content

• Good interpersonal relationships
  • Principles of communication
  • Collaborative communication skills
  • smile
• Cooperation
  • collaborative conflict management
  • collaborative communication
  • psychological and organizational barriers to collaborative communication
  • obstacles that we are not aware of in communication
• positions in communication
• • I am…you are
  • Difficult types of people for collaborative communication
  • How to communicate collaboratively?

• I – speech
• A collaborative approach to conflict management
• 8 things you should not forget
• facts or opinions
• challenging or understanding
• positive or negative speech
• confronting
• rejecting unreasonable quests
• differential observation of emotions
• feedback
• feedforward

 DURATION: TWO-DAY TRAINING PROGRAM 

Business Communication

Effective collaborative communication